Broken down now?
Or book with the
  • 24/7, every day of the year
  • SA’s largest patrol team so help is nearby
  • Australia-wide call-outs including regional areas
  • RAA Car Subscription Wide Range of Choice Icon
    Service in any vehicle you're driving

24/7 roadside assistance, Australia-wide

Get roadside assistance from SA’s most trusted provider. Choose from three levels of Personal Road Service — help whenever you need it, in any vehicle you’re driving.  

We also offer Road Service for business to support your company vehicles, no matter who’s behind the wheel. 



Included in every level of Road Service

  • Flat or faulty battery service
  • Flat tyre assistance
  • Breakdown towing
  • Emergency fuel service

For more benefits, compare Road Service levels.



Choose from three levels of Personal Road Service


Have RAA home or motor insurance? Save up to $30 a year automatically with loyalty discounts.

Premium

Great for long-distance drivers and added peace of mind
$22.25
per month (for 12 months)*
(or $267 a year)

Plus

Great for drivers who enjoy in-and-out of town trips
$16.25
per month (for 12 months)*
(or $195 a year)

Standard

Great for drivers who want only the essentials
$10.50
per month (for 12 months)*
(or $126 a year)

Premium

$22.25
per month (for 12 months)*

Plus

$16.25
per month (for 12 months)*

Standard

$10.50
per month (for 12 months)*
 
  • 1
    Every day

    24/7 Road Service, Australia-wide

    RAA Road Service cover applies to the individual, so you’re covered no matter what car you’re driving and where.

    Unlimited call-outs#
    Unlimited call-outs#
    4 call-outs a year
  • 1

    Country attendance

    Road service outside the Metropolitan Patrol Serviced Area is calculated from the designated RAA Country Service Depot to your breakdown location. Some additional fees may apply beyond these limits. 

    Up to 200km
    Up to 100km
    Up to 40km
  • 1

    Towing: metro

    If we are unable to get your vehicle moving at the roadside, we’ll arrange a tow to your home or your chosen repairer.

    Up to 50km
    Up to 20km
    Up to 10km
  • 1

    Towing: country – to designated Country Service Depot

    If we're unable to get your vehicle moving at the roadside and you're outside the Metropolitan Patrol Serviced Area, we'll arrange a tow to the designated RAA Country Service Depot.

    Up to 200km
    Up to 100km
    Up to 40km
  • 1

    Towing: country – in any direction (from either where you broke down or the designated country depot)

    If we're unable to get your vehicle moving at the roadside and you're outside the Metropolitan Patrol Serviced Area, we'll arrange a tow in any direction from either the breakdown location or from the designated RAA Country Service Depot.

    Up to 50km (limit of $438 per incident)
    Up to 20km (limit of $175.20 per incident)
    Up to 10km (limit of $87.60 per incident)
  • 1

    Heavy or oversized vehicles and/or special towing equipment (including caravans/towed units)

    We'll help arrange the towing of your vehicle, caravan, trailer or recreational mobile home, when it's outside the normal towing limitations. Please refer to the Road Service Personal Entitlements Guide for full details.

    Up to $300 a year
    fa-times
    fa-times
  • Flat or faulty battery service

    If your vehicle won't start due to a flat or faulty battery, we'll diagnose its condition and either provide a jump-start or offer to sell you an RAA battery, and we’ll install it free of charge.

    fa-check
    fa-check
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  • Battery discount

    If you hold Plus or Premium Road Service, you'll get a discount on our extensive range of competitively priced RAA batteries.

    $20 discount
    $20 discount
    fa-times
  • Emergency fuel service

    If you run out of fuel, we can sell you enough to get you to the nearest fuel outlet.

    fa-check
    fa-check
    fa-check
  • Lockout

    If your keys have been locked in your vehicle we'll do our best to retrieve them.

    fa-check
    fa-check
    fa-check
  • Locksmith subsidy

    If a locksmith is needed because your vehicle or caravan is disabled, we’ll contribute to the cost of the locksmith services.

    Up to $150 a year
    fa-times
    fa-times
  • Flat tyre

    If you've got a flat or damaged tyre and you have a suitable spare, we'll change the wheel for you.

    fa-check
    fa-check
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  • Taxi

    If your vehicle is eligible for towing, we’ll arrange a taxi from either the breakdown location or place of repair.

    Up to $55 a year
    fa-times
    fa-times
  • Second tow to nominated repairer

    If your vehicle's broken down and can't be towed to your chosen repairer at the time of breakdown, we'll get it to a place of safety, and then arrange towing to your repairer within 14 days.

    Up to 20km
    fa-times
    fa-times
  • Caravans and trailers

    If your caravan or trailer suffers an unexpected mechanical or electrical fault/failure, we’ll provide road service. If you have Plus or Premium, we’ll also arrange towing. Please refer to the Road Service Personal Entitlements Guide for details.

    fa-check
    fa-check
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  • Bicycle road service

    When a breakdown or puncture interrupts your ride, we'll do our best to get you rolling again. If repairs can't be carried out at the roadside, we'll arrange for a taxi to take you and your bike to a safe location or place of repair (up to $55 a year).

    fa-check
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  • Mobility scooter road service

    When your mobility scooter breaks down or gets a flat tyre, we'll do our best to get your vehicle moving again. If repairs can't be carried out at the roadside and you're not home, we'll arrange for a taxi to transport you and your scooter to a safe location or place of repair. Please refer to the Road Service Personal Entitlements Guide for details.

    fa-check
    fa-check
    fa-check
  • 1
    Everywhere – when you're over 100km from home

    Accommodation after breakdown

    If we're unable to get your vehicle moving at the roadside and you’re more than 100km from home, we'll contribute towards the cost of accommodation. Daily and monetary limits apply. Please refer to the Road Service Personal Entitlements Guide for full details.

    Up to 5 nights
    Up to 3 nights
    fa-times
  • 1

    Hire car after breakdown

    If we're unable to get your vehicle moving at the roadside and you’re more than 100km from home, we’ll contribute towards the cost of a hire car to get you around. Daily and monetary limits apply. Please refer to the Road Service Personal Entitlements Guide for full details.

    Up to 7 days
    Up to 5 days
    fa-times
  • Vehicle recovery

    If your vehicle can't be repaired within 48 hours and you’re more than 100km from home, we'll arrange and pay for its transport to your home or intended destination. Hire car doesn’t apply if you have chosen this option.

    Up to $2,000 a year
    Up to $750 a year
    fa-times
  • Passenger transport after vehicle recovery

    If your vehicle can’t be repaired within 48 hours and you’re more than 100km from home, we'll arrange and pay for the transport of you and four of your passengers, by coach or air, to your home or intended destination. Hire car doesn’t apply if you have chosen this option.

    Air up to $800 or by coach
    Air up to $400 or by coach
    fa-times
  • Pet transport after vehicle recovery

    If you choose vehicle recovery, we'll arrange and pay for the transport of your domestic pet(s) to your home or intended destination.

    Up to $220 per incident
    fa-times
    fa-times
  • Towed unit recovery

    If you choose vehicle recovery and you’re towing a caravan or trailer, we’ll contribute to the recovery of your towed unit to your home or intended destination.

    Up to $500 a year
    fa-times
    fa-times
  • Accommodation after an accident or stolen vehicle

    If you’re more than 100km from home and without your vehicle overnight after an accident, windscreen damage, water damage, vandalism, fire or theft, we’ll contribute towards the cost of accommodation. Daily and monetary limits apply. Please refer to the Road Service Personal Entitlements Guide for full details.

    Up to 2 nights
    1 night
    fa-times
  • Hire car after an accident or stolen vehicle

    If you’re more than 100km from home and without your vehicle overnight after an accident, windscreen damage, water damage, vandalism, fire or theft, we’ll contribute towards the cost of a hire car. Daily and monetary limits apply.

    Up to 2 days
    fa-times
    fa-times
  • Caravan cover – when you're over 100km from home

    Accommodation after breakdown

    If your caravan needs repairs following a breakdown and you’re more than 100km from home, we'll contribute towards the cost of accommodation. Daily and monetary limits apply. Please refer to the Road Service Personal Entitlements Guide for full details.

    Up to 5 nights
    Up to 3 nights
    fa-times
  • Accommodation after an accident or stolen vehicle

    If you’re more than 100km from home and without your caravan overnight after an accident, windscreen damage, water damage, vandalism, fire or theft, we’ll contribute towards the cost of accommodation. Daily and monetary limits apply. Please refer to the Road Service Personal Entitlements Guide for full details.

    Up to 2 nights
    1 night
    fa-times
  • Annual benefit limits

    1st year

    Yearly value of benefits over Standard cover level in the first year of holding your road service product.

    $3,500 per subscription year
    $1,100 per subscription year
    fa-times
  • 2nd and subsequent years

    Yearly value of benefits over Standard cover level in each continuous year of holding your road service product.

    $5,500 per subscription year
    $2,200 per subscription year
    fa-times

Use the drop-down menus to compare options

Comparing 2 of 3 levels of Road Service

Premium
Great for long-distance drivers and added peace of mind
$22.25
per month (for 12 months)*
(or $267 a year)
Plus
Great for drivers who enjoy in-and-out of town trips
$16.25
per month (for 12 months)*
(or $195 a year)
Standard
Great for drivers who want only the essentials
$10.50
per month (for 12 months)*
(or $126 a year)
 
  • 1
    Every day

    24/7 Road Service, Australia-wide

    RAA Road Service cover applies to the individual, so you’re covered no matter what car you’re driving and where.

    Unlimited call-outs#
    Unlimited call-outs#
    4 call-outs a year
  • 1

    Country attendance

    Road service outside the Metropolitan Patrol Serviced Area is calculated from the designated RAA Country Service Depot to your breakdown location. Some additional fees may apply beyond these limits. 

    Up to 200km
    Up to 100km
    Up to 40km
  • 1

    Towing: metro

    If we are unable to get your vehicle moving at the roadside, we’ll arrange a tow to your home or your chosen repairer.

    Up to 50km
    Up to 20km
    Up to 10km
  • 1

    Towing: country – to designated Country Service Depot

    If we're unable to get your vehicle moving at the roadside and you're outside the Metropolitan Patrol Serviced Area, we'll arrange a tow to the designated RAA Country Service Depot.

    Up to 200km
    Up to 100km
    Up to 40km
  • 1

    Towing: country – in any direction (from either where you broke down or the designated country depot)

    If we're unable to get your vehicle moving at the roadside and you're outside the Metropolitan Patrol Serviced Area, we'll arrange a tow in any direction from either the breakdown location or from the designated RAA Country Service Depot.

    Up to 50km (limit of $438 per incident)
    Up to 20km (limit of $175.20 per incident)
    Up to 10km (limit of $87.60 per incident)
  • 1

    Heavy or oversized vehicles and/or special towing equipment (including caravans/towed units)

    We'll help arrange the towing of your vehicle, caravan, trailer or recreational mobile home, when it's outside the normal towing limitations. Please refer to the Road Service Personal Entitlements Guide for full details.

    Up to $300 a year
    fa-times
    fa-times
  • Flat or faulty battery service

    If your vehicle won't start due to a flat or faulty battery, we'll diagnose its condition and either provide a jump-start or offer to sell you an RAA battery, and we’ll install it free of charge.

    fa-check
    fa-check
    fa-check
  • Battery discount

    If you hold Plus or Premium Road Service, you'll get a discount on our extensive range of competitively priced RAA batteries.

    $20 discount
    $20 discount
    fa-times
  • Emergency fuel service

    If you run out of fuel, we can sell you enough to get you to the nearest fuel outlet.

    fa-check
    fa-check
    fa-check
  • Lockout

    If your keys have been locked in your vehicle we'll do our best to retrieve them.

    fa-check
    fa-check
    fa-check
  • Locksmith subsidy

    If a locksmith is needed because your vehicle or caravan is disabled, we’ll contribute to the cost of the locksmith services.

    Up to $150 a year
    fa-times
    fa-times
  • Flat tyre

    If you've got a flat or damaged tyre and you have a suitable spare, we'll change the wheel for you.

    fa-check
    fa-check
    fa-check
  • Taxi

    If your vehicle is eligible for towing, we’ll arrange a taxi from either the breakdown location or place of repair.

    Up to $55 a year
    fa-times
    fa-times
  • Second tow to nominated repairer

    If your vehicle's broken down and can't be towed to your chosen repairer at the time of breakdown, we'll get it to a place of safety, and then arrange towing to your repairer within 14 days.

    Up to 20km
    fa-times
    fa-times
  • Caravans and trailers

    If your caravan or trailer suffers an unexpected mechanical or electrical fault/failure, we’ll provide road service. If you have Plus or Premium, we’ll also arrange towing. Please refer to the Road Service Personal Entitlements Guide for details.

    fa-check
    fa-check
    fa-check
  • Bicycle road service

    When a breakdown or puncture interrupts your ride, we'll do our best to get you rolling again. If repairs can't be carried out at the roadside, we'll arrange for a taxi to take you and your bike to a safe location or place of repair (up to $55 a year).

    fa-check
    fa-check
    fa-check
  • Mobility scooter road service

    When your mobility scooter breaks down or gets a flat tyre, we'll do our best to get your vehicle moving again. If repairs can't be carried out at the roadside and you're not home, we'll arrange for a taxi to transport you and your scooter to a safe location or place of repair. Please refer to the Road Service Personal Entitlements Guide for details.

    fa-check
    fa-check
    fa-check
  • 1
    Everywhere – when you're over 100km from home

    Accommodation after breakdown

    If we're unable to get your vehicle moving at the roadside and you’re more than 100km from home, we'll contribute towards the cost of accommodation. Daily and monetary limits apply. Please refer to the Road Service Personal Entitlements Guide for full details.

    Up to 5 nights
    Up to 3 nights
    fa-times
  • 1

    Hire car after breakdown

    If we're unable to get your vehicle moving at the roadside and you’re more than 100km from home, we’ll contribute towards the cost of a hire car to get you around. Daily and monetary limits apply. Please refer to the Road Service Personal Entitlements Guide for full details.

    Up to 7 days
    Up to 5 days
    fa-times
  • Vehicle recovery

    If your vehicle can't be repaired within 48 hours and you’re more than 100km from home, we'll arrange and pay for its transport to your home or intended destination. Hire car doesn’t apply if you have chosen this option.

    Up to $2,000 a year
    Up to $750 a year
    fa-times
  • Passenger transport after vehicle recovery

    If your vehicle can’t be repaired within 48 hours and you’re more than 100km from home, we'll arrange and pay for the transport of you and four of your passengers, by coach or air, to your home or intended destination. Hire car doesn’t apply if you have chosen this option.

    Air up to $800 or by coach
    Air up to $400 or by coach
    fa-times
  • Pet transport after vehicle recovery

    If you choose vehicle recovery, we'll arrange and pay for the transport of your domestic pet(s) to your home or intended destination.

    Up to $220 per incident
    fa-times
    fa-times
  • Towed unit recovery

    If you choose vehicle recovery and you’re towing a caravan or trailer, we’ll contribute to the recovery of your towed unit to your home or intended destination.

    Up to $500 a year
    fa-times
    fa-times
  • Accommodation after an accident or stolen vehicle

    If you’re more than 100km from home and without your vehicle overnight after an accident, windscreen damage, water damage, vandalism, fire or theft, we’ll contribute towards the cost of accommodation. Daily and monetary limits apply. Please refer to the Road Service Personal Entitlements Guide for full details.

    Up to 2 nights
    1 night
    fa-times
  • Hire car after an accident or stolen vehicle

    If you’re more than 100km from home and without your vehicle overnight after an accident, windscreen damage, water damage, vandalism, fire or theft, we’ll contribute towards the cost of a hire car. Daily and monetary limits apply.

    Up to 2 days
    fa-times
    fa-times
  • Caravan cover – when you're over 100km from home

    Accommodation after breakdown

    If your caravan needs repairs following a breakdown and you’re more than 100km from home, we'll contribute towards the cost of accommodation. Daily and monetary limits apply. Please refer to the Road Service Personal Entitlements Guide for full details.

    Up to 5 nights
    Up to 3 nights
    fa-times
  • Accommodation after an accident or stolen vehicle

    If you’re more than 100km from home and without your caravan overnight after an accident, windscreen damage, water damage, vandalism, fire or theft, we’ll contribute towards the cost of accommodation. Daily and monetary limits apply. Please refer to the Road Service Personal Entitlements Guide for full details.

    Up to 2 nights
    1 night
    fa-times
  • Annual benefit limits

    1st year

    Yearly value of benefits over Standard cover level in the first year of holding your road service product.

    $3,500 per subscription year
    $1,100 per subscription year
    fa-times
  • 2nd and subsequent years

    Yearly value of benefits over Standard cover level in each continuous year of holding your road service product.

    $5,500 per subscription year
    $2,200 per subscription year
    fa-times
Need help choosing a Road Service level?

What's included

Road Service is there for when you break down — at home or on the road. Our patrols are on call 24/7 to help with common problems like flat batteries, tyres and engine trouble. And because your Road Service product is linked to you, not your vehicle, you’re supported in any car you’re driving. 

When you join Road Service, you also become an RAA member. This gives you access to exclusive member benefits

Compare cover levels

What's not included

Accidents and crashes 

Road Service helps with vehicle breakdowns. If your car is damaged in an accident or crash, your insurance might be able to help.

Theft, vandalism or weather damage 

If you want coverage for stolen vehicles or damage caused by storms, floods or fire, you may want to consider an insurance product. Explore car insurance.

Major repairs and parts 

Our patrols fix many common issues on the roadside. Visit an RAA Approved Repairer instead for major repairs or spare parts. 

Assistance for other drivers of your car 

Road Service is linked to you, not your vehicle. You can book a call-out no matter what car you’re driving. If someone else is driving your car, they’ll need to have their own Road Service product. 

Explore car insurance


Road Service provides roadside assistance for your:

  • Electric vehicles
  • Mobility scooters
  • Caravans, trailers and motorhomes
  • Motorcycles and bicycles

Why choose RAA Road Service

  • 24/7, Australia-wide

    From city streets to country backroads, our team can reach you 24/7 Australia-wide thanks to our national motoring club partnerships.
  • SA's largest roadside assistance provider

    With more than 350 patrols across South Australia, help is never far away.
  • RAA Car Subscription Wide Range of Choice Icon

    Assistance in any vehicle you're driving

    Your Road Service goes with you. Whether you’re driving your own car, a friend’s, or a rental, you can book a call-out.
  • Monthly direct debit available

    Pay monthly at no extra cost. It’s an easy way to stay on top of your bills without worrying about due dates.

How to book Road Service

  • Over the phone

    Call 13 11 11 and a patrol will be on the way.
  • Through the RAA app

    Book a call-out through the RAA app* and track your patrol's arrival in real time.
  • Online for battery replacements

    Arrange a replacement battery for a time and place that suits you.
  • Online for future call-outs

    Need help later? Arrange a call-out at least 2 hours in advance.
  • 24/7 roadside assistance for your company vehicles

    With Road Service for Business, assistance is linked to your vehicles — no matter who’s driving. From flat batteries to breakdowns, your company vehicles can get help day and night.

    We offer three options — Fleet, Fee for Service and Taxi — so you can choose the one that best fits how your business operates.



Frequently asked questions

  • What vehicles can Road Service help with?

    Road Service isn’t just for cars. You can also book a call-out for: 

    • Motorbikes
    • Mobility scooters
    • Motorhomes
    • Caravans
    • Trailers
    • Bicycles

    Bicycle Road Service benefits

    When a breakdown or puncture interrupts your ride, we'll do our best to get you rolling again. If repairs can't be carried out at the roadside, we'll arrange for a taxi to take you and your bike to a safe location or place of repair (up to $55 a year).

    Mobility scooter Road Service benefits

    All areas
    Standard Plus Premium
    Annual taxi benefit* Up to $50 Up to $75 Up to $100

    *The taxi benefit can be used once per incident and is separate from the RAA Premium taxi benefit that applies after vehicle breakdown/towing.

    Country areas
    Standard Plus Premium
    Transport by RAA Country Service Depot Up to 40km (80km return) Up to 100km (200km return) Up to 200km (400km return)
    Transport in any direction from breakdown location or RAA Country Service Depot Up to 10km or $80 (whichever is lesser) Up to 20km or $160 (whichever is lesser) Up to 50km or $400 (whichever is lesser)

    Things you should know

    • Service does not include assistance in lifting a person in or out of their mobility scooter.
    • Service in shopping centres and other buildings needs to be in an area that's suitable and practical for our patrols to attend, such as an outside entrance or a car park.

    Terms and limits apply. Refer to the Road Service Personal Entitlements Guide for more details.

  • Can I get roadside assistance for an electric vehicle?

    All levels of RAA Road Service cover electric vehicles at no extra cost. This includes hybrids and full battery electric vehicles.

    Our patrols are trained to work with EVs at the roadside. They know what to look out for, so they can get EVs back on the road, just like petrol and diesel vehicles.

    If you’ve run out of charge, you can use your Road Service Towing Benefit to tow your EV to the nearest charging station. Refer to the Road Service Entitlements Guide for service limits.

     
  • What’s the difference between Road Service and car insurance?

    Car insurance and Road Service are separate products. Road service is available to support you with issues like flat tyres, flat batteries and mechanical problems. Road Service does not cover an Insurable Event and is not a substitute for car insurance.

    Motor vehicle insurance^ can be used when you damage someone else’s car or property. Depending on your level of cover, it can also be used for damage caused to your vehicle.

    More about car insurance

     

    ^Issued by RAA on behalf of Allianz South Australia Insurance Limited. T&Cs, limits and exclusions apply. Consider the Product Disclosure Statements (PDS) and Target Market Determination (TMD).
  • Does my Road Service cover other people driving my car?

    Your RAA Road Service product is linked to you, not your car. You can book a call-out no matter whose car you’re driving. 

    If someone else is driving your car, they’ll need their own Road Service product.

  • Can I use Road Service as soon as I’ve purchased it?

    When you use Road Service within 48 hours of purchasing, you’ll need to pay an extra service fee. The fee is $99 for existing RAA members or $129 if you aren’t a member.

    Some ‘away from home’ restrictions will also apply in country locations. Refer to our Road Service Entitlements Guide for more information.

     

  • Promotional Item fuel

    RAA members can receive discounts on shopping and entertainment with RAA Rewards, enter exclusive competitions and access member-only services.
    Plus, we love to reward our loyal members with savings on select policies and products.

  • It's better to be a member

    RAA members can receive discounts on shopping and entertainment with RAA Rewards, enter exclusive competitions and access member-only services.
    Plus, we love to reward our loyal members with savings on select policies and products.

We're here to help

  • Call us

    Monday to Friday, 8am to 6pm
    Saturday, 9am to 12pm
  • Enquire online

    Send us a message and we'll contact you
  • Find a shop

    Drop in and chat face-to-face
  • Frequently asked questions

    Visit our Help Centre for answers to FAQs, key documents and more

Things you should know

The information included in this website and in our brochures is a summary and is intended as a guide only. Each section should be read subject to the full terms, conditions and entitlements of your Road Service, as set out in the Road Service Personal Entitlements Guide.

For details on your rights and benefits as an RAA member, please refer to the Membership Terms and Conditions.

*T&Cs and limitations apply, available from RAA. Road Service via RAA app only available in selected areas. Only available to holders of Road Service. Not available in an emergency or for selected job types.

¹Your Towing Benefit will differ depending on which level of Road Service you have. See our Road Service Personal Entitlements Guide for details. If you’re towed to a charging station, you’ll need to provide your own charging cable and/or adaptor to charge your vehicle. We can’t supply charging cables or adaptors for electric vehicles, and any costs associated with charging the vehicle will be at your own expense.